Privacy Policy

Rohtak Distributors

Effective Date: 23-03-2026

Rohtak Distributors (“we”, “our”, or “us”) operates the Rohtak Distributors mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Android application, in compliance with Google Play Store policies.

1. Information We Collect

a. Personal Information

• Name
• Phone number
• Email address
• Business details (pharmacy/store name, GST number, address)

b. Account Information

• Login credentials
• Order history
• Transaction details

c. Device & Usage Information

• Device type and model
• Operating system
• App usage data
• IP address

d. Location Information (if applicable)

• Approximate or precise location (only if permission is granted)

2. How We Use Your Information

• To create and manage user accounts
• To process and fulfill orders
• To provide customer support
• To improve app functionality and user experience
• To communicate updates, offers, or important notices
• To ensure compliance with legal and regulatory requirements

3. Sharing of Information

We do not sell your personal data. We may share your information in the following cases:

• With trusted service providers (delivery partners, payment processors)
• To comply with legal obligations or government requests
• To protect rights, safety, and prevent fraud

4. Data Security

• Secure servers and encrypted communication (HTTPS)
• Restricted access to personal data
• Regular monitoring and updates

However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

6. User Rights

• Access your personal data
• Update or correct your information
• Request deletion of your data
• Withdraw consent (where applicable)

7. Permissions Used in the App

• Internet Access – To connect to our services
• Storage (if applicable) – To upload/download documents
• Location (optional) – To improve delivery accuracy

8. Children's Privacy

This app is not intended for individuals under the age of 18. We do not knowingly collect data from children.

9. Third-Party Services

Our app may use third-party services (such as payment gateways or analytics tools). These services have their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a revised "Effective Date."

11. Contact Us

Rohtak Distributors
Address: Rohtak

12. Consent

By using our application, you consent to this Privacy Policy.